studioBURO
studioBURO
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Hyva

HYVA CPQ

Background

We were asked to design and build a new CPQ (configure / price / quote) system for Hyva. Hyva had done a lot of investigation into platforms and decided to use Cincom. With operations across the world and a headquarters in Holland - they make cranes, waste systems, hook loaders and hydraulic systems. Ultimately their aim is to improve 'direct to customer' operations, streamline their ordering, customisation process and improve business operations. Theres a lot going on at the Hyva HQ, and we are so pleased to help accomplish their business goals.

Strategy

We got to grips with the Cincom platform and figured out the best way of building a CPQ. It's a mixture of javascript, SQL and C#. Heavy stuff. But first of all we needed to figure out what Hyva's customers needed. So - we ran a bunch of workshops for each LOB (line of business). We got the Hyva folks down to the studio - sales reps, engineers, product managers and marketing departments. We figured out client profiles, user roles, journeys, stories and requirements... by the end of two days there were a lot of post it notes on the walls..!

Once we had finished the workshop we went out for dinner, had a breather and then got down to compiling all the information into a presentation. This gave us great insight into what Hyva needed to accomplish with the CPQ, and therefore what we needed to implement with the design. From there we designed the layout and wire framed the entire journey. Once that was signed off we started thinking about how it should look, and came up with a series of concepts. Then we had to build it! 

 
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Concept Designs